HealthCare News

Medical Record Requests

Issue: #404 NOV2018

Topic: Documentation


Blue Cross Blue Shield of North Dakota (BCBSND) has recently seen a significant increase in medical records being mailed in and wants to provide clarification regarding when and how medical records should be mailed.

If BCBSND has requested records, make sure to include the original BCBSND letter requesting the records and Medical Records Cover Sheet (referenced below) so it is clear why the records are being sent. Most of the records that are received do not have this cover sheet which increases processing time.

The Medical Records Cover Sheet can be located at https://www.bcbsnd.com/web/providers/forms.